Building When It Matters Most
In the early days of the conflict in Ukraine, millions of people were displaced, many with no transportation to safety. The need was immediate, the scale was overwhelming, and traditional aid channels were stretched beyond capacity.
DocQ and HokoCloud — two companies with deep expertise in no-code automation and workflow platforms — saw an opportunity to help. Within days, the two teams built and deployed a web application designed to solve one specific, urgent problem: connecting refugees who needed transportation with volunteer drivers who could provide it.
The platform, ukrainetransport.info, launched in both Ukrainian and English.
How It Works
The application is designed around simplicity and speed. When someone is fleeing a conflict zone, they don't have time to learn a new tool. Every interaction is streamlined to the minimum required to make a match.
For Refugees
A refugee accesses the platform and selects the refugee option. They complete a short form with their current location and intended destination. The system then pairs them with available volunteer drivers in their area. Once a match is made, the refugee receives an email notification with the driver's information and contact details.
For Volunteer Drivers
Drivers register on the platform and indicate their availability, location, and the routes they can cover. They can search for refugees who need assistance in their area and select those they're able to help transport. The platform handles the matching and notification logistics.
For Those Supporting Remotely
Not everyone is in a position to provide physical transportation. The platform also directs supporters to additional channels where they can contribute — whether through donations, coordination assistance, or amplifying visibility.
Why No-Code Mattered
The speed of deployment was the critical factor. Traditional software development — even an accelerated project — would have taken weeks or months. Requirements gathering, architecture decisions, development sprints, testing cycles, deployment pipelines.
With no-code platforms, the two teams went from concept to production in days. The same drag-and-drop workflow tools and form builders that power enterprise HR processes and document automation were repurposed for humanitarian matching. No custom code. No infrastructure provisioning. No deployment complexity.
This is what no-code is for. Not just making business processes more efficient — but making it possible to respond to urgent needs at the speed those needs demand.
The Collaboration
DocQ's CEO reflected on the effort: the hope was that the application, even in small measure, would help those in need reach safety faster.
HokoCloud's leadership framed the goal simply: shorten the time Ukrainians spend in transit by matching them with transportation as quickly as possible.
Both teams continued enhancing the platform after launch, refining the matching algorithms and streamlining the user experience based on real-world usage.
Technology in Service of People
ukrainetransport.info is a reminder that the tools we build for business can serve purposes far beyond the boardroom. The same platforms that automate offer letters, route approval workflows, and collect e-signatures can also connect refugees with safety — when the people behind the technology choose to use them that way.
Both organizations encouraged the broadest possible sharing of the tool. It was free, it was immediate, and it was built for the people who needed it most.
